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FAQ
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Notes
to our Customers:
A
FEW DETAILS
- Techniques include:
stamping, hammering, etching, patina, and protective coating.
- All items are provided
with brass or copper screws to match.
- All doorbell buttons are
illuminated.
- Some custom configurations
can be done, please inquire.
- Euro style switch plates
match the Classico style yet they are taller to accommodate a
decora/rocker-panel sized opening.
- Because each piece is
hand-made, colors may slightly vary from items pictured.
- Clean with damp cloth (no
chemicals or abrasives please).
ORDERING
& CONTACT INFORMATION
Note: all customer information is kept secure and private.
Send
us your order through the mail:
264 Rural Route One, Gaviota,
CA 93117
Phone
your order in at:
1 (805) 968-4394
Email
us at this address:
kevin@housejewelry.com
PAYMENT
INFORMATION
- Payment by check is
welcome (please remit to House Jewelry).
- Visa and MasterCard &
Amex accepted.
- California order totals will
include 7.75% tax.
SHIPPING
& HANDLING
Please note!
These goods are made by hand.
Allow 2 to 5 weeks for delivery of order.
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Purchase Total
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Shipping Total
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0 to 74.99
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$7
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75.00 to 149.99
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$12
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150.00 to 499.99
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$17
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500.00 & over
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Please Inquire
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SALES
& RETURNS POLICY
- If you are not completely
satisfied with your purchase, please return it for an exchange or
refund
(paid by check) of purchase price. Attention: some items made to
order
cannot be returned.
- For gift returns, refund
will be applied to the purchaser’s balance. Gift cards or
certificates
cannot be returned.
- When exchanging
merchandise, please include the appropriate shipping and handling
charge
for the new order.
- Shipping charges are not
refundable.
- Damaged/defective merchandise
must be reported within 5 days. Please call us if there is any
problem
with a shipment.
THANK
YOU
- Please email or call us
if you have any questions!
- We are glad to know you
enjoyed seeing our work.
- Let us know what you have
in mind.
- Talk to you soon!
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