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FAQ |
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Notes to our Customers:
A FEW DETAILS
- Techniques include: stamping, hammering, etching, patina, and protective coating.
- All items are provided with brass or copper screws to match.
- All doorbell buttons are illuminated.
- Some custom configurations can be done, please inquire.
- Euro style switch plates match the Classico style yet they are taller to accommodate a decora/rocker-panel sized opening.
- Because each piece is hand-made, colors may slightly vary from items pictured.
- Clean with damp cloth (no chemicals or abrasives please).
ORDERING & CONTACT INFORMATION Note: all customer information is kept secure and private.
Send us your order through the mail: 264 Rural Route One, Gaviota, CA 93117
Phone your order in at: 1 (805) 968-4394
Email us at this address: kevin@housejewelry.com
PAYMENT INFORMATION
- Payment by check is welcome (please remit to House Jewelry).
- Visa and MasterCard accepted.
- California order totals will include 8.75% tax.
SHIPPING & HANDLING Please note! These goods are made by hand. Allow 2 to 6 weeks for delivery of order.
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Purchase Total |
Shipping Total |
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0 to 74.99 |
$7 |
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75.00 to 149.99 |
$12 |
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150.00 to 499.99 |
$17 |
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500.00 & over |
Please Inquire |
SALES & RETURNS POLICY
- If you are not completely satisfied with your purchase, please return it for an exchange or refund (paid by check) of purchase price. Attention: some items made to order cannot be returned.
- For gift returns, refund will be applied to the purchaser’s balance. Gift cards or certificates cannot be returned.
- When exchanging merchandise, please include the appropriate shipping and handling charge for the new order.
- Shipping charges are not refundable.
- Damaged/defective merchandise must be reported within 5 days. Please call us if there is any problem with a shipment.
THANK YOU
- Please email or call us if you have any questions!
- We are glad to know you enjoyed seeing our work.
- Let us know what you have in mind.
- Talk to you soon!
PLEASE SEE THE HOUSE JEWELRY STORE LINK FOR A FULL ARRAY OF CHOICES AND EASY ORDERING
CALL 805 968 4394 WITH QUESTIONS
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